Frequently Asked Questions

1.   Who should consider Home Health Care Services?

A. You should consider home care services if you need assistance caring for yourself or a beloved one because:

• You are less able to care for yourself as you get older
• You have a disability
• You are recovering from an accident, illness, surgery or a hospital stay
• You are living with a chronic illness
• You are been diagnosed with a terminal illness

In addition, home health care might be beneficial in helping you care for family members who may also need help caring for themselves.

2.   How do I know what kind of Home Health Care Service I need?

A. Depending on the physical health, age and nursing requirements, the client may need of the following Home Health Care Service.

• Health care—skilled nursing care, therapies, durable medical equipment
• Personal care—home health aide to assist with daily activities, including bathing, dressing, eating, grooming, etc.
• Household care—light housekeeping, cooking, laundry, errands and shopping
• Emotional care—companionship and conversation

3.   How do I select the best Home Health Care Service for me/my loved ones?

A. At HumanCare, we help you find the right person who can take care of you/your loved ones. Call us today to find out how we can help you.

4.  How can I ensure that I will get a professional caregiver?

A. At HumanCare, all caregivers and health care professionals are carefully screened and trained before appointments. All our nurses are qualified Registered nurses and are capable to take care of patients in and outside home.

Depending on your requirements, we will appoint a suitable health care professional (we also have multi-lingual nurses for families who speak English as a second language) who will take care of your needs at home. Our home health aides are trained to work with aging parents.

No matter the type of healthcare, quality healthcare from HumanCare can help.

5.   Does my parent’s illness or condition have financial or legal ramifications?

A. HumanCare has medical social workers on staff members who can help you to determine whether your parent is eligible for benefits or entitlements. This is an excellent opportunity to review your parent’s will, power of attorney, health care proxy, and to determine whether he or she needs help paying the health care bills.

6.  Are HumanCare bills reimbursable under Medicare Insurance Plans?

A. You may be able to receive a service or participate in a program through your private managed health insurance, a managed care agency, Medicaid or Medicare – depending on whether you are financially and medically eligible and meet the criteria of the service or program you are interested in – or by paying for it yourself.

Medicare is a federal health insurance program for:

• people 65 years of age and older
• some people under 65 who have disabilities
• people with end-stage renal disease

Medicare helps pay for hospital care, skilled nursing facilities, hospice care, some home health care, doctors’ services, outpatient hospital care, and some other medical services.

However, insurance plans often have restrictions and limits and they may not cover the services you would like, or perhaps your insurance stops paying for the services sooner than you are ready for them to end.

Paying out-of-pocket gives you flexibility in the type and amount of services you order. When you pay out-of-pocket for services, you can avoid any restrictions and can request services tailored to your specific needs and your schedule.

Our Home Health Care Services are not always reimbursable so kindly consult with your insurance company.

More Resources:

Alzheimer’s Foundation of America

American Association of Retired Persons (AARP)

American Cancer Society

American Diabetes Association

American Geriatrics Society

American Heart Association

American Lung Association

American Medical Association

American Parkinson’s Disease Association

American Red Cross

Find out more about our location services or contact us to discuss your requirements with our customer service representative.